Terms & Conditions

Terms and Conditions for Tulip City Shuttle & Sedan Service

Effective Date: October 9, 2024

Welcome to Tulip City Shuttle Service. These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and products provided by Tulip City Shuttle & Sedan Service (“we,” “our,” or “us”). By using our website or booking our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Acceptance of Terms

By accessing our website or using our services, you confirm that you have read, understood, and agree to be bound by these Terms. We may modify these Terms from time to time, and your continued use of our website or services after any changes indicates your acceptance of the new Terms.

2. Services

Tulip City Shuttle & Sedan Service provides on-demand transportation services, including shuttle and sedan rides for individuals or groups. We aim to offer reliable, safe, and efficient transportation from point A to point B.

3. Bookings and Reservations

A. Booking Process

To book a ride, you must provide accurate and complete information, including your name, contact details, pick-up and drop-off locations, and payment information. By submitting a booking, you agree that all information provided is true, accurate, and current.

B. Payment

Payment for services is due at the time of booking or upon completion of the service, as specified. We accept various payment methods as indicated on our website. You are responsible for all fees associated with the chosen payment method.

C. Cancellations and Refunds

  • Cancellations: If you need to cancel your booking, please contact us as soon as possible. Cancellations made within 24 hours of the scheduled pick-up time may be subject to a cancellation fee.
  • Refunds: Refunds will be issued in accordance with our refund policy, which is available upon request. We reserve the right to refuse a refund if the cancellation is made outside our specified time frame or under circumstances where the service has already been rendered.

4. User Conduct

When using our services, you agree:

  • Not to engage in disruptive or illegal behavior.
  • To follow all instructions provided by our drivers for your safety.
  • Not to damage or vandalize our vehicles.
  • To ensure that all minors or individuals requiring assistance are accompanied by a responsible adult.

5. Prohibited Activities

You are prohibited from using our services or website for any unlawful purpose, including but not limited to:

  • Violating any applicable local, state, or federal laws.
  • Engaging in fraudulent or deceptive practices.
  • Disrupting the functionality of our website.
  • Impersonating another person or entity.

6. Limitation of Liability

Tulip City Shuttle & Sedan Service is committed to providing a safe and comfortable experience. However, we are not liable for:

  • Any direct, indirect, incidental, consequential, or punitive damages arising from the use of our services, including loss of profits, data, or other intangible losses.
  • Damages resulting from delays or service interruptions beyond our control, such as traffic conditions, weather, or road closures.
  • Injury, loss, or damage caused by the actions or omissions of our drivers or other users.

7. Disclaimer of Warranties

Our services are provided “as is” and “as available.” We make no warranties, express or implied, regarding the quality, reliability, or availability of our services. We disclaim all warranties to the maximum extent permitted by law.

8. Intellectual Property

All content on our website, including but not limited to text, images, graphics, logos, and software, is the property of Tulip City Shuttle & Sedan Service or our content suppliers and is protected by intellectual property laws. You are not permitted to reproduce, distribute, modify, or create derivative works from our content without our prior written consent.

9. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which details how we collect, use, and protect your information. By using our services, you agree to our Privacy Policy.

10. Indemnification

You agree to indemnify, defend, and hold harmless Tulip City Shuttle & Sedan Service, its affiliates, employees, agents, and contractors from any claims, damages, losses, liabilities, costs, or expenses arising out of or in connection with your use of our services or breach of these Terms.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Michigan. Any disputes arising out of or related to these Terms or our services will be subject to the exclusive jurisdiction of the courts in Michigan.

12. Termination

We reserve the right to terminate or suspend your access to our services, without prior notice, if we determine that you have violated these Terms or are otherwise harmful to our business or other users.

13. Changes to These Terms

We may update or modify these Terms from time to time. Any changes will be posted on this page, and your continued use of our services after such changes signifies your acceptance of the updated Terms.

14. Contact Us

If you have any questions regarding these Terms, please contact us at:

Tulip City Shuttle & Sedan Service
Address: 13311 Bos Ct, Holland, MI
Email: britainwoods2015@gmail.com